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Payment Terms and Conditions

Effective date: November 01, 2025

These Payment Terms and Conditions (“Payment Terms”) govern all payments made in connection with the Mapperty Quickplot and Mapperty Spaceview services (the “Service”) provided by Mapperty Inc. They form part of, and should be read together with, the main Terms and Conditions.
 
 
By submitting an order request, accepting a quote, or making a payment, you agree to these Payment Terms.
 
 
  1. Quotes, Acceptance & Payment
    • After you create a project and submit your scans, files, and requirements, Mapperty reviews your request.
    • We then issue a quote that includes:
      • The total price for the requested Deliverables; and
      • An estimated delivery timeframe.
    • The quote is displayed in your Order Details / Order Summary (for example, when the status is “Quote Received”).
    • If you accept the quote, you must complete payment using the Service’s integrated payment system.
    • We do not begin modeling work (“Model in Production”) until full payment of the quoted amount has been successfully processed.
    • All payments are processed through Stripe or another payment processor we designate. By submitting your payment information, you authorize Mapperty Inc. and the payment processor to charge the full quoted amount.
  1. Pricing & Additional Charges
    • Quoted prices are typically based on factors such as property size, number of floors, Level of Detail, requested file formats, and submitted scope.
    • If you later request changes that materially increase the scope (for example, additional areas or floors, significantly higher LOD, or new documentation sets), we may:
      • Provide a new or supplemental quote, and
      • Require additional payment before starting or continuing such work.
  1. Non-Refundable Payments:
    • Once you have accepted the quote and payment has been processed and work has begun on your order, fees are non-refundable, unless a refund is required by applicable law or explicitly agreed in writing by Mapperty.
    • Because payment occurs before production begins, you should carefully review the quote, scope, and options associated with your order prior to confirming payment.
  1. Included Revisions:
    • Each order includes three (3) free revisions after the initial delivery of Deliverables, provided that:
    • All revision requests are submitted within seven (7) days of the initial delivery date.
    • Revisions are intended for reasonable adjustments within the original project scope.
    • When:
      • All three free revisions are used, or
      • The 7-day revision window has passed, the order may be marked as locked.  You may still download all Deliverables and use Project Discussion, but additional changes may require:
      • A new quote; and
      • Additional pre-payment.
  1. Access to Deliverables:
    • Once payment has been successfully received and modeling is complete, Deliverables will be made available for download within your project (for example, under statuses such as “Model Received” or “Latest Delivery”).
    • When revision work is finished, updated Deliverables will be available under a status such as “Revised Files Ready”.
    • Mapperty may withhold release of new or updated Deliverables if additional agreed payments remain outstanding.
  1. Late Payment or Non-Payment:
    • If you fail to pay additional charges (e.g., for scope increases or extra revisions) when due, we may:
      • Pause or decline further work;
      • Delay or withhold new or revised Deliverables; and
      • Restrict your ability to place new orders until the outstanding balance is resolved.
    • You remain responsible for all amounts owed even if we suspend or restrict access to portions of the Service.
  1. Disputed Charges:
    • You must notify Mapperty Inc. of any disputed charges within 30 days of the charge date. Disputes raised after this period may not be considered.
    • If you open a dispute or chargeback with your bank or payment provider before contacting Mapperty to attempt resolution, we may suspend or limit your account while the dispute is under review.
  1. Invoices, Receipts & Billing:
    • For each paid order, we may issue a receipt and/or invoice, which may be accessible through your account or sent to the email address associated with your account.
    • Unless explicitly stated otherwise, all quoted amounts are due in full at the time you accept the quote.
    • You are responsible for keeping your billing information accurate and up to date.
  1. Payment Security:
    • Payments are processed using third-party payment processors such as Stripe, which employ encryption and industry-standard security practices.
    • Mapperty does not store full payment card numbers on its own servers.
    • You are responsible for safeguarding your account credentials and devices. Mapperty is not responsible for unauthorized charges resulting from compromised credentials on your side.
  1. Governing Law:
    These Payment Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. Any disputes relating to payments, quotes, invoices, or related services shall be brought in the appropriate state or federal courts located in Florida, USA.
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