At Mapperty Inc. (“Mapperty,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Mapperty Quickplot and Mapperty Spaceview web and mobile applications accessible via www.mapperty.com and the iOS App Store (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Company Information:
   • Company: Mapperty Inc.
   • Address: 450 N Park Road, Ste 300A, Hollywood, FL 33021, USA
   • Email: support@mapperty.com

2. Information We Collect
   We collect information in the following categories:
   • a. Personal Information: Name, company name, email, phone number(if provided), Account login information (such as hashed passwords), Billing and payment information (processed via Stripe or other payment processors; we do not store full payment card numbers on our own servers).
   • b. Project, Inspection & Scan Data: When you create projects and use the Spaceview flow, you may upload or generate:
     • Floor plans and drawings, such as PDFs, AutoCAD DWG files, Revit RVT models, and similar CAD/BIM formats
     • LiDAR and point-cloud data captured from LiDAR-capable iPhones or other hardware (e.g., USDZ, LAS, LAZ, XYZ, E57, and similar formats)
     • 3D models and supporting project files
     • Images and media (e.g., .png, .jpeg) and other documents (work orders, inspection diagrams, sketches, notes, etc.)
     • Text descriptions about what you want modeled, Level of Detail, file formats, project notes, and other instructions.
   • c. Automatically Collected Data: When you use the Service, we may automatically collect:
     • IP address
     • Browser type and version
     • Device type and operating system
     • App usage information and interaction logs
     • Pages or screens viewed, links clicked, and time spent
     • Cookie identifiers, mobile identifiers, and similar tracking data

3. How We Use Your Information
   We use the information we collect for purposes including:
   • Project processing – to review your project, assess the scope, generate quotes, and create Deliverables (Revit models, AutoCAD drawings, models, PDFs, and related outputs).
   • Order management – to update your project status (e.g., Under Review, Quote Received, Model in Production, Revised Files Ready) and provide order details.
   • Payments – to process payments, send receipts/invoices, and manage billing histories.
   • Customer support – to respond to your questions, resolve issues, and provide technical assistance.
   • Improvement and analytics – to monitor usage patterns, improve performance, develop new features, and enhance user experience.
   • Security and fraud prevention – to protect the Service, investigate suspicious activity, and enforce our Terms.
   • Legal compliance – to comply with applicable laws, regulations, and legal processes, or to protect our legal rights.

4. Legal Bases (Where Applicable)
   • Where required by law (for example, in the European Economic Area or similar jurisdictions), we rely on one or more of the following legal bases to process your personal information:
   • Performance of a contract (e.g., to provide the Service and Deliverables you request).
   • Legitimate interests (e.g., to improve the Service, prevent fraud, or defend legal rights).
   • Compliance with legal obligations.
   • Your consent, where required (e.g., for certain cookies or marketing communications).

5. Data Storage and Security
   We do not sell your data to third parties. However, we may share data under the following conditions:
   • Data Location: Data is generally stored in the United States using third-party hosting and infrastructure providers.
   • Security Measures: We implement industry-standard technical and organizational measures to protect personal information and project data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Sharing
   We do not sell your personal data. We may share information in the following limited situations:
   • Service Providers: With trusted third-party vendors who perform services on our behalf, such as cloud hosting, data storage, analytics, payment processing (e.g., Stripe), email delivery, and customer support.
   • Professional collaborators (if applicable): With professionals or organizations you work with or designate (for example, other project team members), but only as reasonably necessary to fulfill your requests and subject to appropriate permissions.
   • Legal & compliance: To comply with laws, regulations, legal processes, or governmental requests; to enforce our agreements; or to protect the rights, property, or safety of Mapperty, our users, or others.
   • Business transfers: If Mapperty is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to ongoing confidentiality protections.

7. Cookies and Tracking Technologies
   We use cookies and similar technologies on our website and in some parts of the Service to:
   • Remember your preferences and login state;
   • Analyze traffic and usage patterns;
   • Improve and personalize the Service.
   • You can control or disable cookies through your browser settings. If you disable certain cookies, some features of the Service may not function properly.

8. Data Retention
   We retain personal information and project data for as long as reasonably necessary to:
   • Provide the Service and Deliverables you requested;
   • Maintain business and accounting records;
   • Comply with legal obligations;
   • Resolve disputes and enforce our agreements.
   • When information is no longer required, we will delete or anonymize it where commercially reasonable.

9. Children’s Privacy
   The Service is not intended for use by individuals under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it.

10. Your Rights:
    Depending on your jurisdiction, you may have certain rights regarding your personal information, which can include:
    • The right to access the data we hold about you.
    • The right to correct inaccurate or incomplete information.
    • The right to delete certain information, subject to legal and contractual obligations.
    • The right to object to or restrict certain processing.
    • The right to withdraw consent where processing is based on consent (without affecting the lawfulness of processing before withdrawal).
    • You can exercise these rights by contacting us at support@mapperty.com. We may need to verify your identity before fulfilling your request.

11. Third-Party Links
    The Service may contain links to third-party websites, services, or integrations (for example, cloud storage providers). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. When we do, we will revise the Effective date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Service after an updated Privacy Policy is posted signifies your acceptance of the changes.

13. Contact Information
    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
    • Address: 450 N Park Road, Ste 300A, Hollywood, FL 33021, USA
    • Email: support@mapperty.com